Graphic Sigma (“Graphic Sigma,” “we,” “us,” or “our”) operates the website graphicsigma.com (the “Site”) and provides pitch deck design, presentation design, and related creative services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit the Site, submit a form, place an order, or otherwise interact with us.

By using the Site or our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

a) Information You Provide Directly

When you fill out our contact form, request a quote, place an order, or otherwise communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Project details, briefs, files, or content you share with us (including scripts, brand materials, images, and other assets needed to design your deck)
• Billing and payment information (processed via our third-party payment/e-commerce provider — see Section 4)
• Any other information you choose to include in messages to us

b) Information Collected Automatically

When you browse the Site, we and our service providers may automatically collect:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited, time spent on pages, and referring/exit pages
• Cookies and similar tracking technologies (see Section 5)

c) Information from Third Parties

We may receive information about you from third-party platforms if you interact with us through social media (Facebook, Instagram, LinkedIn, Behance, Pinterest, Dribbble) or other linked services.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes
• Deliver, manage, and improve our design Services
• Process orders, payments, and invoices
• Communicate with you about your project, including via email or phone
• Send updates, marketing communications, or promotional offers (you may opt out at any time)
• Maintain records for confidentiality and NDA-covered projects
• Monitor and analyze usage of the Site to improve functionality and user experience
• Detect, prevent, and address technical issues, fraud, or misuse
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third parties who perform services on our behalf (e.g., web hosting, payment processing, email delivery, analytics), solely to the extent necessary to perform those services.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: If required to do so by law, or in response to valid requests by public authorities.
• With Your Consent: For any other purpose disclosed to you at the time we collect the information, with your consent.
• Confidential Projects: Where you have engaged us under a Non-Disclosure Agreement (NDA), your project details will be treated as confidential and will not be shared publicly or added to our portfolio without your permission.

4. Payments

If you purchase templates, decks, or services through the Site, payment is processed by a third-party payment processor. We do not store full payment card details on our own servers. Please review the privacy policy of our payment processor for details on how they handle your payment information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Site, remember your preferences, and understand how visitors use our Site (e.g., via analytics tools). You can instruct your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Project files and communications may be retained for a reasonable period after project completion for support and record-keeping purposes.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly

To exercise any of these rights, contact us at graphicsigma.com@gmail.com.

9. Children’s Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. International Users

Graphic Sigma is based in Islamabad, Pakistan. If you access the Site from outside Pakistan, your information may be transferred to, stored, and processed in Pakistan or in other countries where our servers or service providers are located, which may have different data protection laws than your home country. By using the Site, you consent to such transfers.

11. Third-Party Links

The Site may contain links to third-party websites and social media platforms (e.g., LinkedIn, Instagram, Behance, Pinterest, Dribbble, Facebook). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Graphic Sigma Islamabad, Pakistan Email: graphicsigma.com@gmail.com Website: https://graphicsigma.com